This accessibility statement applies to thanetcitizensadvice.co.uk
This website is run by Thanet Citizens Advice. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Chief Officer via our contact form, please see the link above..
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Thanet Citizens Advice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
To the best of our knowledge this website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
This statement was prepared on 20/04/2021. It was last reviewed on 20/04/2021.
This website was last tested on 20/04/2021. We carried out our own testing using Google Lighthouse Developer Tool and WAVE (web accessibility evaluation tool) from WebAIM. All pages on our site were tested using the methods described.